Shipping with the UK

 

Standard UK Delivery Charge: FREE

Standard Ireland Delivery Charge: £5

European Delivery Charge: £10

Rest of the World Delivery Charge: Specific to each order

Please note that these charges only include delivery; therefore non-EU customers will be responsible for import duties and local taxes.

 

Returns Policy

 

If for any reason you are not completely satisfied with your online purchase and wish to return it for a full refund, please ensure that the goods are returned in perfect saleable condition, in their original packaging, and with invoice as proof of purchase within 14 days of receipt to:

 

Charlotte Beevor Studio

Camellia Cottage

North Street

Totnes

TQ9 5NZ

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

 

Refunds

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 days.

 

Exchanges

 

If you need to exchange it for the same item, send us an email at hello@charlottebeevor.com and send your item to: Charlotte Beevor Designs, Camellia Cottage, North Street, Totnes, TQ9 5NZ

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. The cost of returning the goods and the safe return of goods is your responsibility, therefore, if you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item. Please allow up to 10-15 days for a full refund from date of receipt of goods.

 

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